The Heart of our Site – our Front Office
Hello Ewa, thanks for taking the time. Could you please introduce yourself and tell us what you do at Ingram Micro?
Hello, I‘m Ewa.
I work at the Ingram Micro Front Office.
A lot of people probably think working at Reception means taking phone calls and smiling at customers; but it’s not as easy as it looks.
We are the first point of contact for our visitors. Welcoming our visitors, contractors and employees is one of our many tasks.
We also have to take phone calls and receive company mail that we also forward. We take care of all administrative tasks in general, invoice control, guest registration and we support the induction of new employees.
We also create all company IDs for our Ingram Micro colleagues and on-site contractors.
We try to support all Office departments. We help everyone, as far as we can.
We manage and coordinate the conference room bookings and order catering.
And of course, there’s always a little treat for our employees and visitors on our “sweet platter”.
Photo: Ingram Micro CFS Eurohub Fulfilment GmbH
What’s your favourite task working at the Front Office?
If I only mention one thing, I’d be lying. I like my job and all my tasks, even if it can get stressful.
Have you seen or done something funny or crazy at Ingram Micro which you will always remember?
Yes, we get into funny or even crazy situations every day, sometimes on the phone, and sometimes in person; and you really remember these situations.
One example is new employees calling us and asking if they’re talking to the “Aquarium”.* We just smile and say: “Yes, how may we help you?” 😊
I’m happy to have a team that makes work run smoothly and that I can have fun with.
*[Note: The Front Office is surrounded by glass walls, so our employees established the term “aquarium”.]
Why do you like working at Ingram Micro?
I’ve been working at Ingram Micro for 3 years. There are a lot of career opportunities, that’s why I like working here. I learn something new every day. I can confirm from my own experience that you can reach a lot when you’re motivated and dedicated. I started as a warehouse employee, now I’m working at the Front Office. You should believe in yourself and focus on your goal.
Do you feel safe at Ingram Micro with the hygiene measures during the COVID-19 pandemic?
I feel very safe at our company during this pandemic!
To be honest, I haven’t heard about any other company that offers their employees as much as Ingram Micro: temperature taken at the entrance, free tests, etc. Thanks to these protection measures, the infection risk is minimal. I’m happy to work here and be allowed to use everything Ingram Micro offer.